Shipping Policy

Effective Date: October 22, 2026

WNDRR WRLDWD® works with logistics providers to deliver orders safely and efficiently.

This policy explains our shipping coverage, delivery estimates, tracking procedures, and shipment-related support.

1. Shipping Coverage

We ship to eligible destinations throughout the Philippines, subject to courier serviceability and product restrictions.

International shipping may be available for selected products and destinations upon confirmation with our support team.

2. Order Processing

Orders are prepared following confirmation and, where applicable, payment verification.

Processing times depend on product availability, order volume, holidays, and operational conditions.

Customers will be informed if an order experiences a significant processing delay.

3. Estimated Delivery Times

Domestic Delivery: Approximately 7–14 working days.

Delivery timeframes are estimates rather than guaranteed arrival dates.

Actual delivery periods may vary due to:

• Delivery destination and courier serviceability.

• Weather conditions and natural disasters.

• Public holidays and peak shopping seasons.

• Logistics interruptions.

• Incorrect or incomplete shipping information.

4. Shipping Partners

We may use courier and logistics providers including J&T Express, SPX Express, and local delivery services.

The assigned provider depends on shipment size, destination, service availability, and operational requirements.

5. Shipping Fees

Shipping charges depend on package weight, dimensions, delivery location, quantity, and courier rates.

The applicable shipping fee will be displayed during checkout before order confirmation.

6. Shipment Tracking

Tracking information will be provided when available after dispatch.

Courier tracking updates depend on the assigned logistics provider's systems.

For tracking assistance, customers may contact our support team.

7. Delivery Information

Customers must provide a complete and accurate shipping address and an active contact number.

Changes requested after dispatch may depend on courier approval and may result in additional charges where applicable.

8. Failed Delivery Attempts

Delivery attempts may be unsuccessful if the recipient is unavailable, cannot be contacted, or provides incorrect information.

Redelivery or return-to-sender arrangements are subject to courier procedures.

Reasonable additional costs attributable to customer-provided errors may apply where lawful and properly disclosed.

9. Lost or Delayed Shipments

If an order has not arrived within the expected delivery period, contact us with your order number.

We will assist with tracking and courier investigations.

Where a shipment is confirmed lost or fulfillment cannot be completed, appropriate replacement, refund, or other remedies will be provided in accordance with applicable law.

10. Damaged or Incorrect Deliveries

If an order arrives damaged, defective, incomplete, or incorrect, contact us promptly.

Please provide your order number and supporting photographs or video where available.

Claims will be handled under our Return and Refund Policy and applicable consumer protection laws.

11. Cash on Delivery

Cash on Delivery may be available for eligible orders and locations, as indicated at checkout.

Customers should ensure an authorized recipient is available to receive and pay for the shipment.

12. International Orders

Where international delivery is offered, additional shipping fees, customs duties, import taxes, and processing requirements may apply.

Applicable charges and responsibilities will be disclosed as required before order confirmation.

13. Shipping Support

WNDRR WRLDWD®
Email: hello@wndrrsupplyco.com
Phone: +63 998 256 4547

Origin Print Building
San Bernardino St., Mambaling
Cebu City, Cebu 6000
Philippines

Website: https://wndrrwrldwd.com