Return and Refund Policy

Effective Date: October 22, 2026

At WNDRR WRLDWD®, we stand behind the quality and performance of our products. This policy explains how customers may request returns, exchanges, replacements, refunds, and warranty assistance.

1. Return Eligibility

Customers may request a return within 30 calendar days of receiving their order.

For change-of-mind returns, products must generally be:

• Unused and in their original condition.

• Complete with original accessories, components, and packaging.

• Accompanied by an order number or proof of purchase.

Change-of-mind returns are subject to review and approval.

The 30-day period and conditions above do not restrict statutory rights for defective, incorrect, or nonconforming goods under Philippine law.

2. Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, incomplete, or different from what you ordered, contact us promptly.

Please provide your order number, a description of the issue, and photographs or video where available.

We will review the concern and arrange an appropriate remedy, which may include repair, replacement, or refund in accordance with applicable consumer protection laws.

3. How to Request a Return

Contact our customer support team before sending an item back.

Email: hello@wndrrsupplyco.com
Phone: +63 998 256 4547

Include your order number, product name, reason for return, and supporting documentation.

Once your request has been reviewed, we will provide return instructions where applicable.

4. Return Address

WNDRR WRLDWD®
Origin Print Building
San Bernardino St., Mambaling
Cebu City, Cebu 6000
Philippines

Please obtain return instructions before shipping an item to this address.

5. Refund Processing

Approved refunds will be processed through an appropriate payment method.

For prepaid orders, refunds may be returned through the original payment channel where supported.

For Cash on Delivery orders, refunds may be arranged through bank transfer or an agreed electronic wallet.

Processing times vary depending on the bank, payment provider, and nature of the claim.

6. Return Shipping Costs

Return shipping arrangements depend on the reason for return.

For approved change-of-mind returns, reasonable return shipping charges may be borne by the customer if disclosed and agreed.

For defective, incorrect, or nonconforming goods, return shipping and remedies will be handled in accordance with applicable consumer protection laws.

7. Exchanges

Requests to exchange an item for a different size, color, or variant are subject to product availability and review.

For defective or incorrectly supplied products, applicable consumer remedies remain available.

8. Product Warranties

Selected WNDRR WRLDWD® products include additional limited warranty coverage.

Warranty duration, activation requirements, and coverage depend on the specific product and its accompanying documentation.

Any voluntary warranty supplements, rather than replaces, mandatory consumer rights.

9. Order Cancellations

If you need to cancel an order, contact us as soon as possible.

Cancellation requests will be reviewed based on the order's processing and fulfillment status and applicable consumer rights.

10. Contact Information

WNDRR WRLDWD®
Email: hello@wndrrsupplyco.com
Phone: +63 998 256 4547
Website: https://wndrrwrldwd.com